Buying Tips & FAQ

Buying Tips & FAQ

Quick Tips
FAQ
Tips
FAQ

Quick Tips


Test Drives

You're welcome to visit and view any of our trucks for sale in person. However, for the best experience, we recommend calling ahead to schedule a test drive appointment. This ensures that a team member is available to assist you promptly. Some trucks may require a quick battery charge or prep time, and giving us advance notice helps ensure the vehicle is test-drive ready when you arrive

Be Prepared and Know the Facts - Title

All truck titles are held at our Corporate Office in Arizona. Once payment is completed and all paperwork is signed, the truck's license plate will be removed as part of the sale process. Titles are typically mailed to the buyer within 2–6 business days.
Please note: Some states allow the issuance of temporary tags with just a Bill of Sale, while others require the actual title. We recommend checking your state's requirements before completing your purchase to ensure a smooth registration process.

Educated Purchase - Sold "AS IS"

At U-Haul, we’re committed to helping you find the right used truck for your needs—whether you're looking for a reliable, ready-to-drive vehicle or a budget-friendly fixer-upper. Unlike traditional dealerships, we’re a rental company selling retired fleet trucks. That means we’ve owned and maintained each truck from day one. Before a truck is listed for sale, our mechanics perform a final inspection and document the last known condition, which we’re happy to share with you. We believe in full transparency—anything we know about the truck, you’ll know too. You can also request a Maintenance History Report to better understand how the vehicle was serviced throughout its life. Want an independent opinion? You're welcome to take the truck to a mechanic of your choice. With our Demonstration Drive Agreement, your mechanic can inspect the truck free of charge for up to 12 hours before you commit.

Negotiating - Making an Offer

Once you’ve completed your inspection and feel confident about the truck’s condition, you're welcome to make an offer.
You have two easy options:
1. Make your offer in person to the local seller, who will then contact our Corporate Office on your behalf to begin the negotiation.
2. If you’ve already inspected the truck, you can call us directly with your offer. We’re happy to discuss and negotiate with you over the phone.
Once a final price is agreed upon, we’ll authorize the seller to complete the sale. It’s that simple!

Registration and Taxes - Additional Fees

Taxes, registration, and fees will vary state by state. Please call Fleet Sales at 1-866-404-0355 to find out what you can expect to pay in addition to the negotiated price.

Test Drives

You're welcome to visit and view any of our trucks for sale in person. However, for the best experience, we recommend calling ahead to schedule a test drive appointment. This ensures that a team member is available to assist you promptly. Some trucks may require a quick battery charge or prep time, and giving us advance notice helps ensure the vehicle is test-drive ready when you arrive

Be Prepared and Know the Facts

All truck titles are held at our Corporate Office in Arizona. Once payment is completed and all paperwork is signed, the truck's license plate will be removed as part of the sale process. Titles are typically mailed to the buyer within 2–6 business days.
Please note: Some states allow the issuance of temporary tags with just a Bill of Sale, while others require the actual title. We recommend checking your state's requirements before completing your purchase to ensure a smooth registration process.

Educated Purchase

At U-Haul, we’re committed to helping you find the right used truck for your needs—whether you're looking for a reliable, ready-to-drive vehicle or a budget-friendly fixer-upper. Unlike traditional dealerships, we’re a rental company selling retired fleet trucks. That means we’ve owned and maintained each truck from day one. Before a truck is listed for sale, our mechanics perform a final inspection and document the last known condition, which we’re happy to share with you. We believe in full transparency—anything we know about the truck, you’ll know too. You can also request a Maintenance History Report to better understand how the vehicle was serviced throughout its life. Want an independent opinion? You're welcome to take the truck to a mechanic of your choice. With our Demonstration Drive Agreement, your mechanic can inspect the truck free of charge for up to 12 hours before you commit.

Negotiating

Once you’ve completed your inspection and feel confident about the truck’s condition, you're welcome to make an offer.
You have two easy options:
1. Make your offer in person to the local seller, who will then contact our Corporate Office on your behalf to begin the negotiation.
2. If you’ve already inspected the truck, you can call us directly with your offer. We’re happy to discuss and negotiate with you over the phone.
Once a final price is agreed upon, we’ll authorize the seller to complete the sale. It’s that simple!

Registration and Taxes

Taxes, registration, and fees will vary state by state. Please call Fleet Sales at 1-866-404-0355 to find out what you can expect to pay in addition to the negotiated price.

Frequently Asked Questions


We are happy you are interested in buying a U-Haul truck! Below are some of our most frequently asked questions. If you can't find the answer to your questions here, feel free to speak with a Fleet Sales representative who can surely help answer your question. A rep is available seven days/week at 1-866-404-0355

Q: Does U-Haul have a warranty/guarantee?

A: All vehicles are sold "AS IS". For more information please call 1-866-404-0355.

Q: Does U-Haul sell trailers?

A: Yes! U-Haul currently has a limited selection of utility trailers available to purchase. The versatility of these trailers allows you to let your needs be met inexpensively while putting your trust in these high quality pieces of equipment. See detailed description and specification.

Q: How many miles are on your trucks when you retire them?

A: Typically, we retire our trucks because we are getting ready to put new trucks into the rental fleet. Certainly, we will retire some trucks based on current condition, but for the most part, it's because they are simply being replaced.

Q: How much is your cheapest truck?

A: We currently have a little over 5,000 trucks for sale. The cheapest isn't necessarily going to be what you want unless you're looking at using it for storage or advertising. The cheaper they are, chances are pretty good......the more work they will need. Feel free to visit our selection of last chance vehicles.

Q: Do you take payments?

A: No. We will take a deposit to hold the vehicle for a period of 30 days.

Q: Are the prices negotiable?

A: Yes. All asking prices are negotiable. Once you've taken the truck for a test drive and had a mechanic look it over, you can make an offer to the location that has the truck. The seller will reach out to us and we can close a deal out within a matter of minutes.

Q: Does asking price include taxes and fees?

A: The asking price of the truck does not include taxes or fees as these vary by State/Province. Please reach out to the selling location directly for more details or call Fleet Sales at 866-404-0355.

Q: How long should it take for me to get my title?

A: Typically, you should receive your title in 3-7 business days. For states that we complete registration of your vehicle, we issue you a temporary tag and you get your title within 30 days.

Q: Can I buy just the box?

A: U-Haul does not sell the van box by itself.

Q: Does U-Haul donate trucks?

A: Not typically. The ownership of our rental fleet is in the form of a leasing agreement, rather than true ownership. This structure prohibits us from being able to donate. We also receive hundreds of requests on a weekly basis. If we were in a position to be able to donate, it would be difficult for us to decide who is more deserving. If there are any questions, our Public Relations Dept can be reached at 602-263-6194.

Q: Does U-Haul lease their trucks?

A: There is a leasing program available called Patriot Leasing. This program is specifically geared towards customers who are looking to use the truck for storage or advertising. If you are interested in this program, have them contact Patriot Leasing at 877-844-7446.

Q: Does U-Haul finance?

A: No,  While U-Haul does not offer in house financing, we do recommend our trusted lending partners listed you can find in our Finance Section, who can help you get financing quickly! You are also welcome to arrange financing through your own financial institution.

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